Michelle N. Hurteau, President
Michelle joined the firm in 1992 and held positions of Controller, Vice President, and President & COO in 1997. In her role she has P&L responsibility managing the firm's consulting practice linking leadership, change management, and organization effectiveness and development for improved performance. A graduate of Seattle
University, she began her career as a certified public accountant at Deloitte & Touche. Michelle's practice area includes comprehensive change management, leadership development, and organizational effectiveness and development particularly in mid to large-scale change initiatives that include organizational design and re-design; management assessment; restructuring; and the cultural and people side of merger integration, downsizing, and process adaptation to new technology. Michelle works with client organizations of all sizes and industries, with a primary focus in the healthcare industry over the past several years.
Michelle's passion is in working with senior management teams to address and resolve difficult issues that impede organizational and individual effectiveness. Her strength lies in her expertise in both business operations and behavioral sciences. Combining the two, she quickly grasps areas of organizational systems that are misaligned or working at cross-purposes; identifies root cause of problems; pinpoints high-leverage and practical areas for change; develops customized interventions to resolve the issues; and partners with her clients to implement solutions by leading the change and managing the transition process.
She leads client engagements ranging from large-scale organizational change, to coaching executive teams around organizational alignment strategies, and how they will need to change as leaders to get buy-in and make performance improvement changes stick. An experienced consultant, coach and facilitator, her ability to assess organizations holistically and systemically allows her to see the pieces required to make lasting and sustainable change. Michelle is frequently called upon to work closely with senior executives as an advisor on complex organizational change and performance issues, conflict management, executive coaching, and leadership assessment and development. Measurement of results, maximizing ROI, and transferring knowledge to clients are inherent in each of her engagements.
Michelle's clients - leaders and their management teams - consider her a trustworthy confidante, partnering with them to make lasting change personally, professionally, and organizationally.
She is a certified facilitator of The Birkman Method, advanced Birkman training in Transformational Leadership & Development, Management Research Group's Strategic Leadership
Development suite of assessment tools, William Bridges's Leading Organizational Transition, and Voice Dialogue. She has been interviewed by the media and has authored numerous articles in publications including The News Hour with Jim Lehrer, Washington CEO, and Puget Sound Business Journal among others, and is involved in several community and professional organizations including American College of Healthcare Executives, Washington State Healthcare Executives Forum, Washington Health Alliance, International Society for Performance Improvement, former board member of Sound Mental Health, and The Institute for Executive Development.
Philip E. Moore, Founder
Philip Moore is founder and former CEO of Moore & Associates. Helping leaders lead more effectively, he has grown Moore & Associates from its original roots in executive coaching and outplacement into a full service consulting firm with specialities in leadership, change management, executive retreats, and organizational transformation. This expansion occurred primarily through referrals garnered from his senior executive coaching clientele.
Philip's practice areas include comprehensive change management and leadership development expertise with emphasis on culture and the people side of process adaptation to new technology in mid to large-scale IT and organizational transformation projects.
A publisher author and an acknowledged changemaster, Philip created his methodologies using his TeddyShark signature imprint linking leadership, organization, and people development. His instruments, models, and software are interdependent parts of a holistic process that guarantee his clients the ability to successfully lead, plan, design, and implement sustainable change personally, professionally, and organizationally.
Possessing a blend of Fortune 10 business experience and a deep understanding of human consciousness, Philip spent the first part of his career in executive leadership positions with IBM, and was an investment banker specializing in capital formation in the high-tech, medical electronics, and entertainment industries. Prior to founding Moore & Associates, Philip was in management positions for ten years with Roche Medical and General Electric Medical Systems. His primary area of responsibility included sales, project management, and change management of large-scale IT projects in the healthcare industry.
His mid-career "inward turning" occurred over 20 years ago and led to a passionate study of some of the most conscious individuals in recorded history. Philip's blend of rock-solid business experience in the external world, coupled with a deep internal understanding of the psycho-dynamics of change, are unparalleled in the field of organizational consulting. He has the distinct gift of meeting clients wherever they are being challenged and facilitating them to their next level of growth. Believing you can never take anyone further in their life's journey than you personally have traveled; he firmly embraces the dictum: Know Thyself.
Philip is a certified facilitator of Management Research Group's Strategic Directions (SD) and Leadership Effectiveness Analysis (LEA), an integrated suite of research-based leadership assessment tools to help senior management teams: map a strategic course in response to - or ahead of - changing external factors including markets, technology, economics, or competition; and establish a customized set of executive leadership behaviors that will deliver results in leading and implementing strategically directed change. He is also a certified facilitator of Management Research Group's Personal Directions (PD), a powerful tool helping executives align personal strengths and motivations with professional roles and responsibilities to increase leadership and change management effectiveness personally, professionally, and organizationally.
Philip uses SD, LEA and PD assessment tools with his clients in multiple consulting applications including large-scale change management and change leadership; strategic change communication coaching; performance management; restructuring, reorganization, and merger integration; executive coaching; and executive retreats and intensives.
Through Moore & Associates's signature imprint TedyShark, Philip uses allegories, symbols, humor, and storytelling in his executive coaching work, and in his executive retreats and intensives to teach organization development, change leadership, and team effectiveness as well as anyone in the field of organizational consulting. An outstanding coach, mentor and leader, Philip is first and foremost a compassionate teacher and "Real life" executive coach.